SOP Samples

Examples of process documentation from project, operations, customer service, and marketing work.

Project Workflow: Asana, Slack, and Google Drive

Asana

• Project tasks and detailed task communication live in Asana.
• The PM creates and assigns tasks.
• The assignee returns completed work to the PM for review.
• The PM checks the output and closes the task when requirements are met.

Slack

• Use Slack for quick coordination.
• Use project channels instead of private messages when the update affects the team.

Google Drive

• Store project files in shared folders.
• Give each project a clear folder structure.
• Use index sheets when many assets, links, or credentials need to stay organized.

Other SOP Samples

• Email broadcasting and resend workflows
• Customer service voicemail handling
• Website contract onboarding
• Client onboarding for website, content, and SEO work

The original site included longer internal examples. This page keeps the public version shorter and easier to scan.

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